Sketchin

AI applied to research for prevention, diagnosis, and treatment

A research and innovation platform aims to integrate AI to enhance the efficiency of clinicians at a Cancer Center, optimizing patient care throughout the journey, from initial monitoring to long-term follow-up.

Clinical graphs superimposed on a photo of a researcher.

A research and innovation platform aims to integrate AI to enhance the efficiency of clinicians at a Cancer Center, optimizing patient care throughout the journey, from initial monitoring to long-term follow-up.

Industry

Healthtech

Year

2024

Client

Private Healthcare Company

AI applied to research for prevention, diagnosis, and treatment

We designed the interface for the platform to optimise the experience and centralise the phases of creation, approval, execution and archiving of clinical trials in a single, intuitive touchpoint to support medical practice, in compliance with the regulations and the code of ethics.
Development, which was carried out by a primary European research center and a big tech company, is based on clinical data and therefore uses statistical and machine learning models for early detection and personalised cancer treatments.

Photo of a researcher observing a sample under a microscope.

Outcome

The medical team’s data and systems were mapped, cancer patients’ experiences were analysed through individual interviews, and strategic envisioning activities were conducted to identify key innovation opportunities. The cancer center’s future was reimagined in five design scenarios, integrating deep learning and AI into clinical processes and applying data science to enhance therapeutic and follow-up pathways, strengthen early diagnosis, and support medical staff in their work.

Establishing a common language

It was essential to establish a common language between technical and medical experts to collaborate effectively with the various stakeholders involved in the project. Through the adopted methodology, several challenges were collaboratively addressed:

  • enabling centralised data governance to ensure efficient access and use of information throughout the patient’s journey;
  • identifying and controlling data sources to leverage predictive medicine, even when managed by third parties;
  • adopting a more horizontal patient care management approach to optimise resources and create efficiencies;
  • promoting value-based healthcare by prioritising treatments that uphold high standards of care.
Patient journey superimposed on several photos of patients and researchers.

Two case studies to understand patients and doctors

One-on-one interviews were conducted with doctors and patients at the center to reconstruct the journeys related to different oncological pathologies. The cases were chosen to represent diverse hospital treatments and include a wide range of patient management data. Lung cancer treatment involves a combination of pharmacological management and surgical interventions, while leukemia requires radiological and pharmacological treatments.

This complexity necessitated analyzing heterogeneous data, such as demographic, laboratory diagnostic, and medical imaging information.

Mockup showing a dashboard on clinical trials.

Harnessing the potential of AI

The adoption of AI supports medical researchers and enhances their diagnostic capabilities, especially in interpreting diagnostic images and analyzing complex data. Large language models (LLMs) scan medical records to identify trends, deteriorations, or adverse drug reactions. Trained on data collected by pathology experts, and based on deep learning systems on neural networks, the AI system improves performance across the medical team, offering valuable diagnostic comparisons that complement the work of clinicians, while leaving final decision-making in their hands.

Screen showing a dashboard related to clinical trials.
Screen showing percentage data for a group of patients.
Screen showing a tree chart.

A 360-degree view of the patient

In traditional management, patients are often the only ones with a comprehensive view of their clinical situation. This is particularly true for those with complex conditions, such as oncology or multisystem diseases, who are treated in separate departments using non-communicating data management systems. In the new scenario, advanced technology consolidates data from all departments, providing an integrated view of the patient, a critical advantage for multidisciplinary teams in Cancer Centers.

Remote monitoring via IoT enables automatic collection of vital signs at home, reducing the need for manual diaries and alerting doctors in the case of critical values. To enhance the doctor-patient relationship, we designed in detail a system that includes interactive tools, providing exam information and suggesting appointments, freeing doctors from direct computer-mediated interactions. 

Overview of slides relating to the use cases of the platform.

A year after adopting the technology, we were asked to act as interpreters to make it more user-friendly for people. The initial AI algorithm interfaces were challenging for doctors to interpret, and the AI, as envisioned by data scientists, did not address researchers’ needs. We created a backlog, defined desired functionalities, and designed intuitive interfaces. Over 15 iterations, we considered kidney cancer studies, as this department had the most structured data for training the AI.

Project numbers

iterations
19
Sketchin designers
5
new AI-powered scenarios
5
patient journeys mapped
2

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